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ISO9001 : 2008 | National High-Tech Enterprise

Shandong Famous Brand Enterprise

ISO9001 : 2008 | National High-Tech Enterprise

Shandong Famous Brand Enterprise

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Service Support

Passion achievements dream, the dream to create the miracle!

All life service

Qingdao JUSTU Precision Machinery Co., Ltd always regards quality as life and users as God. And always follow the quality policy of being responsible for every process, every product and every user, and serve the users wholeheartedly.
Thank you for your trust and support in Qingdao JUSTU Precision Machinery Co., Ltd. Our company attaches great importance to the pre-sale and after-sale service of products, and provides you with fast and enthusiastic service with advanced technology and first-class technical service team.

Pre-sale service

If you are interested in our products and have purchasing intention, we can provide you with detailed information, you can call to consult, so that you can have a detailed understanding of our products.

According to customer's daily production requirement and other details, we recommend the most energy-saving and economical product plan and equipment model for customers, and we can use our company's equipment to assist customers to do relevant test analysis.

After comprehensive realistic analysis and communication, our engineers will provide on-site process flow chart and equipment list quotation, so that customers can complete the total procurement cost budget.

At the request of customers, we can also send engineers to the customer production site at any time for on-site inspection, and then put forward more realistic product solutions and solutions.


In-Sale Service

In strict accordance with the quality requirements of orders and technical agreements, from procurement to production process to final products, strict quality inspection is required at every step.

Quality inspectors will strictly grasp the details of each component to ensure the overall quality and stable operation of the final product.

Before leaving the factory, the finished products will be tested to ensure the overall performance of the product and the smooth installation of customers. If problems are found, they should be analyzed and solved immediately.

Ensure timely delivery and early delivery as possible to ensure smooth progress of customer project duration


After-sale service

Professional after-sales team will provide the most in-place installation and comprehensive training for each customer.

Send professional technicians to your company for installation, commissioning and operation training. Our technicians can not leave the factory until the machine works properly.

After purchasing our products, we send professional technicians to your company for installation, commissioning and operation training. After the machine is running normally, our technicians can leave the factory.

We also promised that after-sales after the warranty period will be provided to customers at the company's purchase cost price, reducing customer operating costs.

Our equipment is guaranteed for one year (excluding vulnerable parts). During this year, we will provide free parts replacement and maintenance services to ensure the best economic benefits of our customers.


Qingdao JUSTU Precision Machinery Co., Ltd  has a professional after-sales installation team. They are skilled and experienced. They are conscientious and innovative. So far, they have successfully completed the installation and commissioning tasks of thousands of large and small projects, and helped customers train operators until they can operate completely independently. Now the team has developed to nearly 200 people, their footprints are not only all over the country, but also serve the United States, Canada, Australia, Russia, India, Thailand, Malaysia, the Philippines, the United Arab Emirates, Saudi Arabia, South Africa, Nigeria, Algeria and other overseas countries and regions. Where customers have needs, there will be their presence.

  

Qingdao JUSTU Precision Machinery Co., Ltd has a perfect freight logistics system, which can distribute products to global users in a timely and safe manner. At present, our products have been shipped to 120 cities and regions in 32 provinces and more than 70 countries around the world. Logistics coverage and efficiency are far ahead in the same industry. At the same time, the company has an efficient production capacity, which can ensure that customers'demand products can complete production and logistics distribution on time, quality and quantity.

Customers are the prerequisite for the company's development. We attach great importance to long-term cooperation with customers. The affirmation of big customers, the trust of old customers is very important. So from beginning to end, we adhere to the principle of one communication, two guarantees - one communication: always maintaining in-depth communication with large customers; two guarantees: ensuring service quality and maximizing benefits - to serve customers. After the customer machine is put into operation, we regularly follow-up and return visits to customers to understand the current status of machine operation, production capacity, usage of vulnerable parts and problems encountered by customers, and solve the problems at the first time and give more technical guidance. We will also organize and analyze some feedback from customers, feedback to R&D department for optimum design, fully apply the most advanced technology to production practice, to provide better and better machine products to customers.



Business mobile phone: 137 0642 5657

Sales Telephone: 0086-532-6868 2551

Sales fax: 0086-532-6868 2557/8/9

After-sales telephone number: 0086-532-6868 2561

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